FAQs

  • Are the completion dates accurate?

    We always do our best to factor in unforeseen eventualities and therefore allow a little ‘wriggle’ room, however there are events that do on occasion cause delays that are beyond our control. If there is a crucial completion date you need to aim for then we will do our very best to meet it.

FAQs

 

  • Is there a fee to reserve a house?

    Our standard reservation fee is £750 (£500 if using Help to Buy), should you withdraw from the purchase within 14 working days you will receive a full refund. After that period you will be entitled to a £350 refund. The balance retained is to cover our solicitor’s and admin fees.

 

  • What is the standard Campbell Buchanan George specification?

    We are known for including high quality and substantial specifications to all our units, typically they will include hard flooring, quality carpeting throughout, extensive and branded domestic appliances, wardrobes to the master bedroom, recessed spot lights, stunning kitchens and bathrooms, intruder alarms and much more. The gardens are fully enclosed, turfed front and rear and terraces with outside taps and power points. However each of our developments is bespoke and so to be completely sure of the specification please speak to our site representative.

 

  • What is your warranty period and terms?

    We will always offer a 10 year structural warranty and the provider will be on a site by site basis. The first 2 years of any warranty will be with Campbell Buchanan George and we have an excellent customer care team to take care of any issues within the warranty period that may arise.

 

  • Do you offer Help to Buy?We do offer Help to Buy, but this is on a site by site basis and we would recommend you check with our site representative for the terms.

 

  • Do you offer Part Exchange?

    Sadly we are unable to offer Part Exchange, however we can usually recommend a local and trusted Estate Agent to assist you.

 

  • Do I have a choice of finish and fittings?

    Depending on the build stage, we do offer a choice of stunning and bespoke schemes of fixtures and fittings, all hand-picked and created by our in-house interior designer.

 

  • Can I make any alterations?

    Depending on the build stage, we are able to discuss minor alterations and additions if required. Please feel free to speak to our site representative for further information.